What’s In This Episode: When you make changes to your business and ask your customers or clients to come with you, how smoothly do things usually go? Nobody likes change. Founders fight it regularly. So do their customers. But the next time you wanna placate to your people, is there a way you might be …
Category Archives: Uncategorized
The Firing Flip
What’s In This Episode: How much of your ego is attached to the moment that a client fires you? We can all learn a little something from the folks that fire us. Let’s pay more attention to the next time someone lets us go, shall we? In that act, they’re offering important information to us …
The Restroom Incident
What’s In This Episode: Have you ever hired someone who came highly recommended to you by someone you deeply trust? What happened next? There was that one time Jill hired a really great website developer and, well, you can guess how this one went. (Spoiler alert: it wasn’t good.) Jill Salzman turns the mundane into …
The Terrorizing Talk
What’s In This Episode: Remember that time that you showed up for work and scared half the people in the room? Let’s explore all the gory details of Jill’s most recent public speaking engagement and how she royally screwed it right up by saying all the wrong things…so that you don’t have to. Jill Salzman …
Liz’s Real Estate Debacle
What’s In This Episode: Have you ever considered investing money in something that you really believe in? When you take a gamble, it’s obviously a risk. But the more seasoned an investor you become, the less of a gamble you take. So what happens when a really seasoned investor – like The Real Estate InvestHer’s …
The Mess of The Away Message
What’s In This Episode: When you prep to step away from the office, do you get busy crafting the perfect away message? Let’s dig in to the way we communicate with people when we can’t communicate with people. More often than not, entrepreneurs just love to make this one complicated. But it doesn’t have to …
The Fear of Not Doing
What’s In This Episode: Do you work breaks into your weekly work schedule? Where there’s a will, there’s a way, they say. But Jill’s found that the will to take a rest from all the doing in an entrepreneur’s work week is superseded by the desire to succeed. That’s why she’s talking about the longstanding …
The Invisible Carts
What’s In This Episode: When’s the last time you gave some thought to those micro moments that your customers have when they interact with your business? It’s the little things, the ones often ignored, that can make the biggest difference to your customers. Jill had a related revelation recently all about shopping carts and it …
100 Ways to Try, Try Again
What’s In This Episode: Do you ever wonder what it would take to make 100 episodes of a podcast? This week, we’re celebrating! And by celebrating, Jill means she wants to highlight all the things that have gone so very wrong in the making of this podcast. Jill Salzman turns the mundane into inspiration and …
Tech Tales of Woe
What’s In This Episode: Do you celebrate technology day in and day out? Sure, it’s changed our lives. But when it comes to our businesses? It’s the worst. You might experience a bit of PTSD as Jill rehashes the many things that can go wrong with the tech that makes our companies go. Lucky for …